Refund policy
If you’re not satisfied with any item in your order, if the goods arrived damaged, or if you envisioned your dream item differently, no problem. You can return your order at Cottonbundle. Complete instructions for returning items can be found on this page.
Product Complaints
The item arrived broken, incomplete, or was damaged during use.
I want to file a complaintProduct Returns
The item does not look like the picture, I don’t like it, or I simply changed my mind.
I want to return the productHow to prepare the item for return, and how to return it?
Pack the product to minimize the chance of damage during transport. The return package should contain: the product being returned or claimed and packing material to prevent further damage (bubble wrap, newspapers, styrofoam, etc.).
Depending on the size of the package, our customer representative will inform you on how to return the package by using one of our partner courriers.
Customer Support
Customer Support Line +420 778 048 584 / available weekdays from 9:00 AM to 4:00 PM
